Returns & Exchanges

At O Positiv, we want you to love every piece you wear, so we offer a seamless 30-day return and exchange window for all unworn apparel in original condition. Whether the fit wasn't quite right or you've changed your mind, we are here to ensure your shopping experience is effortless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Package Your Items

Place the items in their original packaging with all tags attached and securely tape the prepaid label to the outside of the box.

4

Ship and Track

Drop your package off at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing